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Frequently Asked Questions

Everything you might want to know before you order

Can't find your answer here? Email neatlinecharts@proton.me and we'll help.

What exactly am I buying?

A poster print of an authentic navigational chart. You pick the chart and the exact area you want, choose a size and finish, and we print it to order and ship it to you. The charts are real FAA (aeronautical) and NOAA (nautical) charts, reproduced faithfully — not illustrations.

Where do the charts come from?

Every chart in our collection is in the public domain — free for anyone to use. Today that means official U.S. government charts: aeronautical charts from the FAA and nautical charts from NOAA. We reproduce them faithfully and compose them for display; we don't redraw or stylize them, so what you hang is the genuine chart, not an illustration of one.

Can I navigate with one? No — our prints are decorative and charts age, so they must never be used for aviation or marine navigation. Always use current official charts to navigate.

Are you affiliated with the FAA or NOAA?

No. Neatline Charts is an independent business. The FAA, NOAA, and other U.S. government agencies don't endorse, sponsor, or approve us or our products, and our use of their public-domain charts doesn't imply any affiliation.

Can I choose any location?

Within our collection, yes — you can crop to exactly the area you want, whether that's a whole region or a tight zoom on one airport or harbor. Don't see a place you're after? Email us; we're always adding charts and take requests.

What finishes do you offer?

What sizes are available?

16×20", 18×24", 24×30", and 24×36". You'll see live pricing for each size and finish as you design your print.

How do I know it'll look sharp?

As you crop, the studio shows a live print-quality reading. If the area you've selected is too small to print crisply at your chosen size, we'll tell you and gently block the order until you select a larger area or a smaller size — so what arrives always looks its best.

Can I add a title?

Yes. You can add an optional title and subtitle band beneath the chart and choose a border color and width, all previewed in real time — including an "on the wall" view that shows your piece to scale in a room.

How long until it arrives?

Because each piece is made to order, allow a few business days for production plus shipping transit. Full details are in our Shipping Policy, and we'll email you a tracking link when it ships.

What if it arrives damaged, or I'm not happy?

If anything arrives damaged, defective, or misprinted, we'll replace it or refund you — just send a photo. Because prints are custom-made, we can't take change-of-mind returns. See Refunds & Returns.

Is my payment secure?

Yes. Payments are handled by Stripe on their secure checkout; we never see or store your card details.

Do you offer gift orders or bulk/commercial prints?

We'd love to help with gifts, offices, hangars, yacht clubs, and the like. Email neatlinecharts@proton.me and we'll sort it out.

Where does the name "Neatline" come from?

It's a real cartographer's term. The neatline is the fine border that frames the mapped area of a chart — the clean line separating the map itself from the margins where the title, legend, and scale sit. It felt like exactly the right name: every piece we make is a chart cropped to its essentials and given a crisp border to hang on your wall.